Air travel is usually stressful. Missed flights, TSA delays, and cramped planes are only a few of the pains of traveling by air. The airlines contain an assortment of staff that crosses the spectrum from friendly and helpful to uncaring and nasty. For the most part, the staff at Southwest appear to enjoy their work and spread good feelings with their passengers. Silly things like painting slogans on the Tugs help keep it light.
I'm a little pushy.
I go out with runway models.
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